Orders are custom handcrafted within 10-20 business days. Packages are shipped via DHL Express. Delivery is usually within 5-7 business days worldwide.
We ship from our main office in the United Kingdom and branch factory in Africa. Regardless of where your order dispatches from, delivery timeframe of 5-7 business days remains thesame.
Simply login to your account to track your order. Alternatively, you can track here. Please have your email and order number ready.
We accept custom style orders. If you have a particular style in mind, please send us an email, we would respond within 24hrs.
We listed some of the most popular color choices. Please email us if you’d like to make a custom color request.
Yes. However, some styles have different closure options. The type of closure selected will determine the final look of your order. Example, if the displayed unit is made on full lace and you selected 360 closure, you order will not be exactly the same, because closures are different. However, thes tyle will be exactly the same. We encourage you to read the unit specifications indicated in the description.
Yes, we do. We can accept 50% deposit to start the process of your wig, then the balance once the wig is completed. Please note deposits are non-refundable.
Braided wigs are such a great investment because they last along time if maintained properly, please see our hair care tips. Typically, braid wig lasts over 3 years, but please take care of your wig so you get a good use out of it for a long period of time.
Yes, please read our refund policy.
Example colors used for explanation - color 1 (black) and 27 (gold)
Highlights: This is a little blend of the brighter color 27 for a subtle pop of color.
Mix: Equal blend of both colors (1 and 27)
Ombre: Color 1 at the base to center of the unit, then color 27 from center to tips.
Simply use a tape measure to measure the circumference of your head. The figure you arrive at will fall under one of the category of caps sizes we offer.(S, M, L, XL).
Yes, this service costs $20 but we currently offer it for FREE to our customers.
Please see lace materials for detailed information.
This is totally up to you, but see our length chart for reference.
This depends on the style. Generally, box braids are usually heavier than micro twists. The approximate weight of each style in written on the product description.
Yes. Our units come with attached elastic band for snug fit around the head. Combs are added to full lace units only.
Absolutely! We ship to you anywhere in the world.
Please contact us immediately.
Yes, within 24hrs. This is because when you place an order, it goes into queue for processing. Usually within 36hrs, a team of braiders is already working on it. Requesting for cancellation within 25hrs-48hrs hours attracts a 25% custom fee which would be deducted from the total amount paid. Cancellation request 49hrs-72hrs attracts 50% charge.
Yes. We have our own factory where we produce our braid wigs, we are able to take on your business by drop shipping your orders to your clients. We take your business just as seriously as ours thus goes through rigorous quality checks before dispatch. Send an email to enquire for more information.
Yes, we offer nice perks to our wholesale customers. Please send us an email to enquire about our wholesale programme. Once signed up, you will have the privilege to view and purchase exclusive new styles before launch.
Please contact us via email or WhatsApp on +44-783-821-4194
